ABOUT REFUNDS MANAGER

We get vendors’ money back.
Since 2012.

Refunds Manager recovers invalid deductions for Walmart and Amazon vendors. We use the latest AI to find them, our team files and follows up, and your first recovery arrives within 5 days from the day we start. You pay only on what we recover.

Get my free audit Talk to our team: (877) 711-5234 ↗
$1B+Recovered for clients
15,000+Clients served
13+ yearsOf recovery experience
4.9 / 5389 reviews on Trustpilot
OUR STORY

Built to take deductions
off your plate.

Retailers take money out of what they pay you every month: shortages, freight, chargebacks and fees. Some of it is valid. A lot of it is not, and most teams don’t have the hours to chase every invalid deduction through the retailer’s portal.

Refunds Manager started in 2012 to fix exactly that. Since then we have recovered more than $1B for over 15,000 clients. Today we focus on vendors that supply Walmart and Amazon directly, where deductions are frequent, the portals are complex and the small amounts add up fast.

We keep it simple for you: one login, no paperwork from your team, and no fee unless we recover. The latest AI finds the deductions; our specialists file the disputes and follow each one through until you are paid.

WHAT WE DO

Walmart and Amazon
vendor deductions.

One team for both retailers, with specialists for each.

01 / You supply Walmart directly

Walmart vendors

Shortage deductions (codes 22, 24 and 25), freight deductions, receiving and no-receipt errors, returns and duplicate deductions.

Retail Link
90%Success rate
5 daysTo first recovery
Walmart vendor recovery
02 / You supply Amazon directly

Amazon vendors

Shortage claims, chargebacks, co-op and agreement fees, and invoice discrepancies for Amazon Vendor Central vendors.

Vendor Central
90%Success rate
5 daysTo first recovery
Amazon vendor recovery
HOW WE WORK

What you can expect from us.

The same promises for every client. See how we compare ↗

No paperwork from you

No PODs, BOLs or documents needed from your team. One login is enough.

The latest AI, plus people

We use the latest AI to find deductions. Our specialists file and follow up on every claim.

Money back fast

Your first recovery arrives within 5 days from the day we start.

Only paid on results

No upfront cost and no subscription. If nothing is recovered, you pay nothing.

Clear reporting

A monthly recovery report shows what we filed and what came back.

One team, two retailers

Walmart and Amazon vendor deductions handled by one team that knows both portals.

FROM LOGIN TO MONEY BACK

Money back in 5 days.
From the day we start.

Four steps, and only the first one needs you.

1

Connect

Give us one login to Retail Link or Vendor Central. It takes about 5 minutes.

2

AI finds the deductions

We use the latest AI to find deductions you may have missed.

3

We file and follow up

Our team files eligible disputes and follows each one through the retailer’s process.

4

You get paid

Your first recovery arrives within 5 days from the day we start.

WHAT CLIENTS SAY

Rated 4.9 out of 5
by our clients.

389 reviews on Trustpilot. Read more client reviews ↗

★★★★★

$350,000 in one year

“Refunds Manager has been a game-changer for our vendor business on Amazon. This past year alone, they helped recover $350,000 for our company.”
John B.January 9, 2025
★★★★★

Must hire them!

“They are constantly fighting for every penny for our company. We highly recommend them to work for you!”
ChadJanuary 13, 2025
★★★★★

Great company to work with!

“Been working with them for several years. They are always on top of things. Highly recommended!”
Kyle NiglJuly 22, 2024
ABOUT US

Quick answers.

Prefer a conversation?

Call (877) 711-5234 ↗
Who is Refunds Manager?+

Refunds Manager is a deduction recovery company for retail vendors. We recover invalid deductions for Walmart (Retail Link) and Amazon Vendor Central vendors, and we have recovered $1B+ for 15,000+ clients over 13+ years.

Where are you based?+

Our team is based in Brooklyn, New York, and works with vendors across the United States.

How do you get paid?+

On contingency. There is no upfront cost and no subscription. Our fee is a share of what we recover, agreed before work begins, and you receive a monthly recovery report.

How quickly will we see results?+

Your first recovery arrives within 5 days from the day we start. Later recoveries depend on each claim and the retailer’s review.

What do you need from our team?+

One login to Retail Link or Vendor Central. No PODs, BOLs or paperwork are needed from your team.

YOU’VE ALREADY EARNED IT

See how much money you’re leaving behind.

Start with a free account review. No documents from your team, and you pay only on successful recoveries.

Get my free audit Talk to an expert ↗
CLIENT ACCESS

Welcome back.

Walmart client portal ↗Amazon client portal ↗
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