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Create an account
You’ll need to create a new account before synching your Amazon account. Refunds Manager is listed in the Appstore, and our system is Amazon-approved through an independent audit.
Get Amazon refunds from the highest-rated guardian of seller and vendor profits
Refunds Manager tracks every single refund you’re entitled to, so you can spend your time and energy on growing your business.
We get back every penny you’re owed.
Audited and approved by Amazon
We’re listed in Amazon’s Appstore, and our security was reviewed and approved by Amazon through an independent audit.We are approved for seller and vendor central. You’re in safe hands.
Get refunds in less than 24 hours
With so many sellers and so much inventory, mistakes happen. Refunds Manager recovers funds that would otherwise be lost in less than 24 hours.
Fixed 25% commission rate
There are no monthly fees and no long-term commitments. Our professionals will find and locate your refunds, and we earn a fixed 25% commission only when you get paid.
We resolve the highest number of FBA issues.
Missing reimbursements
When Amazon shows that they have reimbursed a claim amount, but actually haven’t done so yet, you might not notice. We will spot this error for you and secure the FBA reimbursement.
Customer replacements
Amazon might send a replacement to the customer before the customer returns the item. If the original isn’t received within 45 days, we’ll make sure you aren’t charged for it.
Missing order credits
If a customer received a refund but you didn’t get the amount credited back in your account, we’ll file a claim if it’s been longer than 45 days.
Customer refund overages
When your customers receive a larger refund than what they originally paid (and you get charged for that).
Destroyed items
We hunt for items destroyed by Amazon without your permission so we can get you FBA reimbursements.
Warehouse losses
If an item was lost or damaged in an Amazon warehouse, Amazon is supposed to refund you. If they don’t, we’ll handle the reimbursement claim for you.
Inventory adjustments
Has Amazon claimed to place an item back into your inventory? You might not know how to check if it has been handled. We‘ll discover any discrepancies and get the refund.
Transaction reconciliation
We reconcile all transactions per item, including the amount received, order, returns, reimbursements and removals against actual stock.
Customer refund overages
When your customers receive a larger refund than what they originally paid (and you get charged for that).
Chargebacks
When a chargeback is not refunded, you can be wrongfully charged the fees associated with the transaction.
Inaccurate order refunds
If Amazon doesn’t reimburse the total appropriate amount of the original order, we’ll discover this and follow up until you get the correct reimbursement.
Inaccurate reimbursements
When Amazon reimburses your claim, they don’t always give you the full amount. We keep track of the exact amount to ensure you receive it.
Shipment stock counts
Sometimes, stock gets deducted after the shipment is closed. You might lost out on the cost of the inventory. We can recover this for you.
Damaged shipments
When your inbound shipments are damaged by the shipper or not received, we can reclaim the approximate cost of the inventory for you.
Damaged returns
If a return is damaged by a carrier or Amazon, you’re owed the product amount. We’ll claim and secure the reimbursement.
Restocking fees
We find orders that were returned over 30 days for which Amazon didn’t give you the 20% restocking fee per policy.
Weight and dimension fees
If you’ve been overcharged for weight or dimensional fees, we can get an FBA refund for affected orders.
Commission fees
You might not realize that you are being overcharged on the commission fee for a certain product.
Missing removal orders
Removal orders are sometimes necessary towards lowering your monthly fees. If you don’t receive the inventory, we can reclaim a sizable portion of its cost.
HONORABLE MENTIONS
“You’ll be surprised at the amount that Refunds Manager can recover for you”
Recover funds dating back to 9 months
After you sign up and sync your work. You can view any case inside Refunds Manager, and we’ll notify you as soon as reimbursements come through.
Get started today and receive unexpected credits and FBA reimbursements in your Amazon Seller account.
Applisted and approved by Amazon
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Certified auditing by real people
We never automate correspondence with Amazon. Every interaction is handled by an account auditor.
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In line with Amazon’s Terms of Service
Our system was independently audited, and is in line with Amazon’s Terms of Service.
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Over 10 years of experience
Since 2012, we’ve helped thousands of Amazon sellers get their hard-earned money back.
How it works
2
Link your Amazon account
Login to your Seller Central account. Refunds Manager then imports all your FBA transactions from Amazon, spanning from the day you opened your Amazon account until today.
3
We review and submit. You get refunded!
We comb through every single item in your inventory and submit eligible cases on your behalf. You can start seeing reimbursements in less than 24 hours.
Zero hidden fees, zero surprises.
For every refund you get, we earn a fixed 25% commission. It’s that simple.
- Fixed 25% commission
- No subscriptions
- No sign-up fees
- No contracts
- No commitments
- No monthly fees
Trusted by thousands of Amazon sellers like you.
$700M+
Recovered funds
10K+
Happy customers
100%
WebRetailer rating
4.9/5
Trustpilot rating
Our glowing reviews
The Top Amazon FBA REFUNDS SERVICE
For best results, the Amazon FBA reimbursement company you choose should use software to find more errors in your account than the human eye.
However, you should not use a software that files claims automatically. Choose a company that employs account auditors who check software reports, verify discrepancies, submit claims manually, and follow up with Amazon’s support for you.
Frequently asked questions
Refunds Manager hunts for errors, makes claims, and secures Amazon FBA reimbursements for you. For the most part, you simply have to wait, and you can review your account at any time.
Once you sign up we will gather all your reports and audit them to find any issues. We use a combination of software and manual review to make sure nothing is missed. Once reimbursements have been issued, these will show up on the Case Management page.
Refunds Manager hunts for errors, makes claims, and secures Amazon FBA reimbursements for you. For the most part, you simply have to wait, and you can review your account at any time.
Once you sign up we will gather all your reports and audit them to find any issues. We use a combination of software and manual review to make sure nothing is missed. Once reimbursements have been issued, these will show up on the Case Management page.
Refunds Manager hunts for errors, makes claims, and secures Amazon FBA reimbursements for you. For the most part, you simply have to wait, and you can review your account at any time.
Once you sign up we will gather all your reports and audit them to find any issues. We use a combination of software and manual review to make sure nothing is missed. Once reimbursements have been issued, these will show up on the Case Management page.
Refunds Manager hunts for errors, makes claims, and secures Amazon FBA reimbursements for you. For the most part, you simply have to wait, and you can review your account at any time.
Once you sign up we will gather all your reports and audit them to find any issues. We use a combination of software and manual review to make sure nothing is missed. Once reimbursements have been issued, these will show up on the Case Management page.